WHO IS RESPONSIBLE ?

We  had a horrible experience in vadodara railway station on the 18 of this month . All displays in the station  showed the arrival of navajeevan express on platform number 2 , but the train actually arrived on the 3rd platform .It was total pandemonium, with a huge  wave of people running helter-skelter. A cruel joke was played  on hundreds of passengers, young and old . Ladies and children ,with heavy baggage were made to run about 50  metres along the platform . The train also was not stopped for a longer duration . Only the iron columns and trolleys were tendering silent apologies to the heavily breathing ,now entrained hassled public as the train left vadodara .